Payless ShoeSource: very poor customer service at Payless in Tooele...
A Payless ShoeSource customer review by GetHuman user GetHuman-ditty from December 1st, 2017
Background on GetHuman-ditty's case
GetHuman: GetHuman-ditty - can you tell our other Payless ShoeSource customers when your case took place?
GetHuman-ditty: Yeah. It was middle of the night, on November 29th.
GetHuman: Did you reach out to Payless ShoeSource, and if so, how?
GetHuman: And which of these common Payless ShoeSource customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ditty a list of common Payless ShoeSource problems)
GetHuman-ditty: "Change order" was why I was trying to contact.
GetHuman-ditty's review of Payless ShoeSource customer service
GetHuman: So how would you sum up your experience for GetHuman's Payless ShoeSource customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ditty: very poor customer service at Payless in Tooele! the manager is very very
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-ditty: The manager at the Tooele Payless is very very rude and very pushy! And wants to argue with you when you tell her something! And she doesn't wanna give you what you ask for!
GetHuman: Let's quantify your experience contacting Payless ShoeSource. On a scale of 1 to 5, how easy is it go get help on a Payless ShoeSource problem?
GetHuman-ditty: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ditty: I'd give them a three out of five on communication.
GetHuman: And what about Payless ShoeSource's ability to quickly and effectively address your problem?
GetHuman-ditty: For that I would say four out of five.
GetHuman: And finally- any advice for other Payless ShoeSource customers?
GetHuman-ditty: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Payless ShoeSource to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ditty taken from his Payless ShoeSource customer service problem that occurred on November 29th, 2017.