Pegasus Faucets: Customer had spent hours trying to find a custo...
A Pegasus Faucets customer review by GetHuman user ~Home Depot from November 28th, 2017
Background on ~Home Depot 's case
GetHuman: ~Home Depot - can you tell our other Pegasus Faucets customers when your case took place?
~Home Depot : Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Pegasus Faucets, and if so, how?
GetHuman: And which of these common Pegasus Faucets customer issues best describes the reason you wanted to talk to them?
(Shows ~Home Depot a list of common Pegasus Faucets problems)
~Home Depot : "Where to buy" was why I was trying to call.
~Home Depot 's review of Pegasus Faucets customer service
GetHuman: So how would you sum up your experience for GetHuman's Pegasus Faucets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Home Depot : Customer had spent hours trying to find a customer support phone *.Came across this * on the internet. spoke with Vicky. Fantastic employee !!! Problem solved in minutes !!! Thank you so much Vicky !! What an asset to your Company ! Keep up the GREAT work !!!
GetHuman: Let's quantify your experience contacting Pegasus Faucets. On a scale of 1 to 5, how easy is it go get help on a Pegasus Faucets problem?
~Home Depot : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Home Depot : I'd give them a four out of five on communication.
GetHuman: And what about Pegasus Faucets's ability to quickly and effectively address your problem?
~Home Depot : For that I would say three out of five.
GetHuman: And finally- any advice for other Pegasus Faucets customers?
~Home Depot : Call them early in the day or late. Don't forget any personal or account information you might need for Pegasus Faucets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Home Depot taken from his Pegasus Faucets customer service problem that occurred on November 19th, 2017.