Pegasus Faucets: Parts to be shipped Monday (called Saturday...
A Pegasus Faucets customer review by GetHuman user ~TR from November 26th, 2017
Background on ~TR's case
GetHuman: ~TR - can you tell our other Pegasus Faucets customers when your case took place?
~TR: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to Pegasus Faucets, and if so, how?
GetHuman: And which of these common Pegasus Faucets customer issues best describes the reason you wanted to talk to them?
(Shows ~TR a list of common Pegasus Faucets problems)
~TR: "Technical support" was why I was trying to call.
~TR's review of Pegasus Faucets customer service
GetHuman: So how would you sum up your experience for GetHuman's Pegasus Faucets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TR: Parts to be shipped Monday (called Saturday!), no charge for parts, no charge for shipping. Outstanding customer service!
GetHuman: Let's quantify your experience contacting Pegasus Faucets. On a scale of 1 to 5, how easy is it go get help on a Pegasus Faucets problem?
~TR: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TR: I'd give them a four out of five on communication.
GetHuman: And what about Pegasus Faucets's ability to quickly and effectively address your problem?
~TR: For that I would say five out of five.
GetHuman: And finally- any advice for other Pegasus Faucets customers?
~TR: Call them early in the day or late. Don't forget any personal or account information you might need for Pegasus Faucets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TR taken from his Pegasus Faucets customer service problem that occurred on November 15th, 2017.