People's United Bank: I put in a comment already---I'm not able to vi...
A People's United Bank customer review by GetHuman user ~GMG from November 13th, 2017
Background on ~GMG's case
GetHuman: ~GMG - can you tell our other People's United Bank customers when your case took place?
~GMG: Yes. It was middle of the night, on November 4th.
GetHuman: Did you reach out to People's United Bank, and if so, how?
GetHuman: And which of these common People's United Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~GMG a list of common People's United Bank problems)
~GMG: "Question" was why I was trying to call.
~GMG's review of People's United Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's People's United Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GMG: I put in a comment already---I'm not able to view the comment (or anyone else's comments). I explained in detail what happened in my earlier, now invisible comment! Please don't make me go to Facebook every time I use a website on the Internet now! I have an account, but I hate using it because of the privacy issues and the annoyance of trying to find my specific thing on Facebook---I have to hunt for my comment or whatever when I log in. It doesn't just take me to your page---I have to wade through timelines and people's latest cat photographs and so forth. It's irritating. Facebook is not the answer for quick communication, as there is nothing quick about it. I am thinking about ending my Facebook account altogether as it is more of a pain to me than anything else. Does that mean my life on the Internet is over?
GetHuman: Let's quantify your experience contacting People's United Bank. On a scale of 1 to 5, how easy is it go get help on a People's United Bank problem?
~GMG: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GMG: I'd give them a one out of five on communication.
GetHuman: And what about People's United Bank's ability to quickly and effectively address your problem?
~GMG: For that I would say one out of five.
GetHuman: And finally- any advice for other People's United Bank customers?
~GMG: Call them early in the day or late. Don't forget any personal or account information you might need for People's United Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GMG taken from his People's United Bank customer service problem that occurred on November 4th, 2017.