People's United Bank: People's Bank gave me my funds in full the day...
A People's United Bank customer review by GetHuman user GetHuman-360021 from November 19th, 2017
Background on GetHuman-360021's case
GetHuman: GetHuman-360021 - can you tell our other People's United Bank customers when your case took place?
GetHuman-360021: Sure. It was evening, on November 12th.
GetHuman: Did you reach out to People's United Bank, and if so, how?
GetHuman: And which of these common People's United Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-360021 a list of common People's United Bank problems)
GetHuman-360021: "Setup an account" was why I was trying to call.
GetHuman-360021's review of People's United Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's People's United Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-360021: People's Bank gave me my funds in full the day I deposited them on Wedneday, November ** , the day before Thanksgiving. I was shocked they gave them to me, but they said "because it's your paycheck & it always clears". **Okay... So Friday, the day after Thanksgiving I decided to check my funds - and, oh no, they took all if the deposit amount away. I called customer service & they explained the funds were not there so they were holding the amount until Dec *... What???? **I called my boss. She said the funds were there and the check had cleared. **I called the bank again & they assured me that I would get my money released to me once the funds were there. **Except... That never happened. **I called on Saturday and encountered two useless representatives who could do nothing about the problem, since the department was not open that day. **I have never encountered such horrible treatment from a bank & once I can get my funds out of there... I'm leaving and going to a different ba
GetHuman: Let's quantify your experience contacting People's United Bank. On a scale of 1 to 5, how easy is it go get help on a People's United Bank problem?
GetHuman-360021: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-360021: I'd give them a two out of five on communication.
GetHuman: And what about People's United Bank's ability to quickly and effectively address your problem?
GetHuman-360021: For that I would say three out of five.
GetHuman: And finally- any advice for other People's United Bank customers?
GetHuman-360021: Call them early in the day or late. Don't forget any personal or account information you might need for People's United Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-360021 taken from his People's United Bank customer service problem that occurred on November 12th, 2017.