Pepperidge Farm: like talking to overly-polite robots who do NOT...
A Pepperidge Farm customer review by GetHuman user ~bagelboy from November 24th, 2017
Background on ~bagelboy's case
GetHuman: ~bagelboy - can you tell our other Pepperidge Farm customers when your case took place?
~bagelboy: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Pepperidge Farm, and if so, how?
GetHuman: And which of these common Pepperidge Farm customer issues best describes the reason you wanted to talk to them?
(Shows ~bagelboy a list of common Pepperidge Farm problems)
~bagelboy: "Where to buy" was why I was trying to call.
~bagelboy's review of Pepperidge Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's Pepperidge Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bagelboy: like talking to overly-polite robots who do NOT say what they mean nor mean what they say, as if appearances mean more than content to these idjits who just don't get it not matter how well I explain the distribution problem.
GetHuman: Let's quantify your experience contacting Pepperidge Farm. On a scale of 1 to 5, how easy is it go get help on a Pepperidge Farm problem?
~bagelboy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bagelboy: I'd give them a four out of five on communication.
GetHuman: And what about Pepperidge Farm's ability to quickly and effectively address your problem?
~bagelboy: For that I would say five out of five.
GetHuman: And finally- any advice for other Pepperidge Farm customers?
~bagelboy: Call them early in the day or late. Don't forget any personal or account information you might need for Pepperidge Farm to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bagelboy taken from his Pepperidge Farm customer service problem that occurred on November 17th, 2017.