Phonesale.com: i received a phones whic i was very dis-pleased...
A Phonesale.com customer review by GetHuman user GetHuman-79925 from November 17th, 2017
Background on GetHuman-79925's case
GetHuman: GetHuman-79925 - can you tell our other Phonesale.com customers when your case took place?
GetHuman-79925: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Phonesale.com, and if so, how?
GetHuman: And which of these common Phonesale.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-79925 a list of common Phonesale.com problems)
GetHuman-79925: "Returns" was why I was trying to call.
GetHuman-79925's review of Phonesale.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Phonesale.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-79925: i received a phones whic i was very dis-pleased with and wanted to return it. said i needed the RMA * before sending it back so i emailed them. still no response. and thats been * days ago. i called the number and left a voicemail. will see in the morning whether i hear back.
GetHuman: Let's quantify your experience contacting Phonesale.com. On a scale of 1 to 5, how easy is it go get help on a Phonesale.com problem?
GetHuman-79925: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-79925: I'd give them a five out of five on communication.
GetHuman: And what about Phonesale.com's ability to quickly and effectively address your problem?
GetHuman-79925: For that I would say three out of five.
GetHuman: And finally- any advice for other Phonesale.com customers?
GetHuman-79925: Call them early in the day or late. Don't forget any personal or account information you might need for Phonesale.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-79925 taken from his Phonesale.com customer service problem that occurred on November 15th, 2017.