Pillsbury: bought the new gluten free banana mix and wante...
A Pillsbury customer review by GetHuman user ~kpomp25 from November 26th, 2017
Background on ~kpomp25's case
GetHuman: ~kpomp25 - can you tell our other Pillsbury customers when your case took place?
~kpomp25: Yes I can. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Pillsbury, and if so, how?
GetHuman: And which of these common Pillsbury customer issues best describes the reason you wanted to talk to them?
(Shows ~kpomp25 a list of common Pillsbury problems)
~kpomp25: "Product information" was why I was trying to call.
~kpomp25's review of Pillsbury customer service
GetHuman: So how would you sum up your experience for GetHuman's Pillsbury customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kpomp25: bought the new gluten free banana mix and wanted to know if i could add fresh bananas to it. susan (the rep) asked if she could place me on a brief hold (which was very brief) and came back to tell me that up to a *** of a cup of mashed bananas can be added to it.
GetHuman: Let's quantify your experience contacting Pillsbury. On a scale of 1 to 5, how easy is it go get help on a Pillsbury problem?
~kpomp25: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kpomp25: I'd give them a two out of five on communication.
GetHuman: And what about Pillsbury's ability to quickly and effectively address your problem?
~kpomp25: For that I would say three out of five.
GetHuman: And finally- any advice for other Pillsbury customers?
~kpomp25: Call them early in the day or late. Don't forget any personal or account information you might need for Pillsbury to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kpomp25 taken from his Pillsbury customer service problem that occurred on November 25th, 2017.