Pillsbury: you shouldn't leave people on the phone and hav...
A Pillsbury customer review by GetHuman user ~mia ciccone from November 25th, 2017
Background on ~mia ciccone's case
GetHuman: ~mia ciccone - can you tell our other Pillsbury customers when your case took place?
~mia ciccone: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Pillsbury, and if so, how?
GetHuman: And which of these common Pillsbury customer issues best describes the reason you wanted to talk to them?
(Shows ~mia ciccone a list of common Pillsbury problems)
~mia ciccone: "Product information" was why I was trying to call.
~mia ciccone's review of Pillsbury customer service
GetHuman: So how would you sum up your experience for GetHuman's Pillsbury customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mia ciccone: you shouldn't leave people on the phone and have your machine talk to the person cause i had to talk to a person about gluten free products. :( i am not happy with you at all
GetHuman: Let's quantify your experience contacting Pillsbury. On a scale of 1 to 5, how easy is it go get help on a Pillsbury problem?
~mia ciccone: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mia ciccone: I'd give them a five out of five on communication.
GetHuman: And what about Pillsbury's ability to quickly and effectively address your problem?
~mia ciccone: For that I would say three out of five.
GetHuman: And finally- any advice for other Pillsbury customers?
~mia ciccone: Call them early in the day or late. Don't forget any personal or account information you might need for Pillsbury to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mia ciccone taken from his Pillsbury customer service problem that occurred on November 17th, 2017.