Pitney Bowes Inc.: After getting the runaround from the official c...
A Pitney Bowes Inc. customer review by GetHuman user GetHuman-291244 from November 9th, 2017
Background on GetHuman-291244's case
GetHuman: GetHuman-291244 - can you tell our other Pitney Bowes Inc. customers when your case took place?
GetHuman-291244: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Pitney Bowes Inc., and if so, how?
GetHuman: And which of these common Pitney Bowes Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-291244 a list of common Pitney Bowes Inc. problems)
GetHuman-291244: "Warranty claim" was why I was trying to call.
GetHuman-291244's review of Pitney Bowes Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Pitney Bowes Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-291244: After getting the runaround from the official customer service *, this number took me directly to the office of the president and a lovely, helpful person.
GetHuman: Let's quantify your experience contacting Pitney Bowes Inc.. On a scale of 1 to 5, how easy is it go get help on a Pitney Bowes Inc. problem?
GetHuman-291244: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-291244: I'd give them a four out of five on communication.
GetHuman: And what about Pitney Bowes Inc.'s ability to quickly and effectively address your problem?
GetHuman-291244: For that I would say three out of five.
GetHuman: And finally- any advice for other Pitney Bowes Inc. customers?
GetHuman-291244: Call them early in the day or late. Don't forget any personal or account information you might need for Pitney Bowes Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-291244 taken from his Pitney Bowes Inc. customer service problem that occurred on November 8th, 2017.