Pitney Bowes Inc.: This company has the WORST auto attendant I hav...

A Pitney Bowes Inc. customer review by GetHuman user ~Just buy stamps from November 28th, 2017

Background on ~Just buy stamps's case

GetHuman: ~Just buy stamps - can you tell our other Pitney Bowes Inc. customers when your case took place?
~Just buy stamps: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Pitney Bowes Inc., and if so, how?
~Just buy stamps: I used the 800-243-7800 number I found for on the GetHuman Pitney Bowes Inc. customer phone number page I was on: Pitney Bowes Inc. Customer Service Phone Number
GetHuman: And which of these common Pitney Bowes Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Just buy stamps a list of common Pitney Bowes Inc. problems)
~Just buy stamps: "Complaint" was why I was trying to call.

~Just buy stamps's review of Pitney Bowes Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Pitney Bowes Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Just buy stamps: This company has the WORST auto attendant I have ever had the misfortune to deal with. Then when you are finally done dealing with it, the live person tries to upsell everything they can think of. What a terrible experience.
GetHuman: Let's quantify your experience contacting Pitney Bowes Inc.. On a scale of 1 to 5, how easy is it go get help on a Pitney Bowes Inc. problem?
~Just buy stamps: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Just buy stamps: I'd give them a two out of five on communication.
GetHuman: And what about Pitney Bowes Inc.'s ability to quickly and effectively address your problem?
~Just buy stamps: For that I would say five out of five.
GetHuman: And finally- any advice for other Pitney Bowes Inc. customers?
~Just buy stamps: Call them early in the day or late. Don't forget any personal or account information you might need for Pitney Bowes Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Just buy stamps taken from his Pitney Bowes Inc. customer service problem that occurred on November 18th, 2017.

Pitney Bowes Inc.

2.00 of 5 stars | 21 reviews

~Just buy stamps's Pitney Bowes Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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