Pitney Bowes Inc.: Got a computer with none of the choices i wante...

A Pitney Bowes Inc. customer review by GetHuman user GetHuman-19097 from November 18th, 2017

Background on GetHuman-19097's case

GetHuman: GetHuman-19097 - can you tell our other Pitney Bowes Inc. customers when your case took place?
GetHuman-19097: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Pitney Bowes Inc., and if so, how?
GetHuman-19097: I used the 800-243-7800 number I found for on the GetHuman Pitney Bowes Inc. customer phone number page I was on: Pitney Bowes Inc. Customer Service Phone Number
GetHuman: And which of these common Pitney Bowes Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-19097 a list of common Pitney Bowes Inc. problems)
GetHuman-19097: "Returns" was why I was trying to call.

GetHuman-19097's review of Pitney Bowes Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Pitney Bowes Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-19097: Got a computer with none of the choices i wanted. eventually computer said it could not understand what i wanted and transferred me to an operator in the phillipines who told me another number for the service i wanted. this number ended up being the same computer menu i had on the first call. never did get through.
GetHuman: Let's quantify your experience contacting Pitney Bowes Inc.. On a scale of 1 to 5, how easy is it go get help on a Pitney Bowes Inc. problem?
GetHuman-19097: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-19097: I'd give them a five out of five on communication.
GetHuman: And what about Pitney Bowes Inc.'s ability to quickly and effectively address your problem?
GetHuman-19097: For that I would say one out of five.
GetHuman: And finally- any advice for other Pitney Bowes Inc. customers?
GetHuman-19097: Call them early in the day or late. Don't forget any personal or account information you might need for Pitney Bowes Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-19097 taken from his Pitney Bowes Inc. customer service problem that occurred on November 15th, 2017.

Pitney Bowes Inc.

2.00 of 5 stars | 21 reviews

GetHuman-19097's Pitney Bowes Inc. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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