Pitney Bowes Inc.: At least I was able to talk to an actual person...
A Pitney Bowes Inc. customer review by GetHuman user ~Happy in VA from November 23rd, 2017
Background on ~Happy in VA's case
GetHuman: ~Happy in VA - can you tell our other Pitney Bowes Inc. customers when your case took place?
~Happy in VA: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Pitney Bowes Inc., and if so, how?
GetHuman: And which of these common Pitney Bowes Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy in VA a list of common Pitney Bowes Inc. problems)
~Happy in VA: "Returns" was why I was trying to call.
~Happy in VA's review of Pitney Bowes Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Pitney Bowes Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy in VA: At least I was able to talk to an actual person and I did not wait but a minute to talk to a person.
GetHuman: Let's quantify your experience contacting Pitney Bowes Inc.. On a scale of 1 to 5, how easy is it go get help on a Pitney Bowes Inc. problem?
~Happy in VA: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy in VA: I'd give them a one out of five on communication.
GetHuman: And what about Pitney Bowes Inc.'s ability to quickly and effectively address your problem?
~Happy in VA: For that I would say two out of five.
GetHuman: And finally- any advice for other Pitney Bowes Inc. customers?
~Happy in VA: Call them early in the day or late. Don't forget any personal or account information you might need for Pitney Bowes Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy in VA taken from his Pitney Bowes Inc. customer service problem that occurred on November 21st, 2017.