Pitney Bowes Inc.: unresponsive customer service reps overseas rea...
A Pitney Bowes Inc. customer review by GetHuman user GetHuman-355664 from November 8th, 2017
Background on GetHuman-355664's case
GetHuman: GetHuman-355664 - can you tell our other Pitney Bowes Inc. customers when your case took place?
GetHuman-355664: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to Pitney Bowes Inc., and if so, how?
GetHuman: And which of these common Pitney Bowes Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-355664 a list of common Pitney Bowes Inc. problems)
GetHuman-355664: "Repairs" was why I was trying to call.
GetHuman-355664's review of Pitney Bowes Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Pitney Bowes Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-355664: unresponsive customer service reps overseas reading a script. They bounce you back and forth to differnt reps each time making you recite your name, address, account *, problem. In the end, they are never able to help.
GetHuman: Let's quantify your experience contacting Pitney Bowes Inc.. On a scale of 1 to 5, how easy is it go get help on a Pitney Bowes Inc. problem?
GetHuman-355664: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-355664: I'd give them a four out of five on communication.
GetHuman: And what about Pitney Bowes Inc.'s ability to quickly and effectively address your problem?
GetHuman-355664: For that I would say three out of five.
GetHuman: And finally- any advice for other Pitney Bowes Inc. customers?
GetHuman-355664: Call them early in the day or late. Don't forget any personal or account information you might need for Pitney Bowes Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-355664 taken from his Pitney Bowes Inc. customer service problem that occurred on November 5th, 2017.