Pitney Bowes Inc.: This is a bad number. They ask for the person...

A Pitney Bowes Inc. customer review by GetHuman user ~mistreated customer of Pitney from November 13th, 2017

Background on ~mistreated customer of Pitney 's case

GetHuman: ~mistreated customer of Pitney - can you tell our other Pitney Bowes Inc. customers when your case took place?
~mistreated customer of Pitney : Yes I can. It was evening, on November 11th.
GetHuman: Did you reach out to Pitney Bowes Inc., and if so, how?
~mistreated customer of Pitney : I used the 800-243-7800 number I found for on the GetHuman Pitney Bowes Inc. customer phone number page I was on: Pitney Bowes Inc. Customer Service Phone Number
GetHuman: And which of these common Pitney Bowes Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~mistreated customer of Pitney a list of common Pitney Bowes Inc. problems)
~mistreated customer of Pitney : "Warranty claim" was why I was trying to call.

~mistreated customer of Pitney 's review of Pitney Bowes Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Pitney Bowes Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mistreated customer of Pitney : This is a bad number. They ask for the person you are trying to call, or dial *.*When O is dialed the line is disconnected,*or busy. *Also, tried O initially and that did work.*It seems there is no way to report a fraudulent contract by one of their representives. Apparenntly, they think they are above the law. We'll see.*Account XXXXXXXXXXX, is the one that they will have to deal with.
GetHuman: Let's quantify your experience contacting Pitney Bowes Inc.. On a scale of 1 to 5, how easy is it go get help on a Pitney Bowes Inc. problem?
~mistreated customer of Pitney : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mistreated customer of Pitney : I'd give them a two out of five on communication.
GetHuman: And what about Pitney Bowes Inc.'s ability to quickly and effectively address your problem?
~mistreated customer of Pitney : For that I would say five out of five.
GetHuman: And finally- any advice for other Pitney Bowes Inc. customers?
~mistreated customer of Pitney : Call them early in the day or late. Don't forget any personal or account information you might need for Pitney Bowes Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mistreated customer of Pitney taken from his Pitney Bowes Inc. customer service problem that occurred on November 11th, 2017.

Pitney Bowes Inc.

2.00 of 5 stars | 21 reviews

~mistreated customer of Pitney 's Pitney Bowes Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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