Pizza Hut: Could not log into my account tried resetting m...
A Pizza Hut customer review by GetHuman user GetHuman-45411 from November 23rd, 2017
Background on GetHuman-45411's case
GetHuman: GetHuman-45411 - can you tell our other Pizza Hut customers when your case took place?
GetHuman-45411: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-45411 a list of common Pizza Hut problems)
GetHuman-45411: "Trouble With the App" was why I was trying to call.
GetHuman-45411's review of Pizza Hut customer service
GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-45411: Could not log into my account tried resetting my password and it told me account not found. I had just received an email * hours before. They said they just sent a ticket to have the issue resolved. I spent over ** minutes online trying to get the buy one get one pizza deal and couldn't log in. Then I call to get help and stayed on hold over ** minutes only to be told they have some really great deals and to order as a guest. That would be fine if I wasn't trying to order the bogo deal. I asked if they could do something for all of my time and they said sorry no. What a joke of a company and a complete waist of ** minutes of my life! Horrible!!!
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
GetHuman-45411: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-45411: I'd give them a five out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
GetHuman-45411: For that I would say four out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
GetHuman-45411: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-45411 taken from his Pizza Hut customer service problem that occurred on November 17th, 2017.
Pizza Hut
1.72 of 5 stars | 97 reviews
GetHuman-45411's Pizza Hut Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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