Pizza Hut: I understand that the rep just works for Pizza...
A Pizza Hut customer review by GetHuman user ~Urbreezy from November 23rd, 2017
Background on ~Urbreezy's case
GetHuman: ~Urbreezy - can you tell our other Pizza Hut customers when your case took place?
~Urbreezy: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~Urbreezy a list of common Pizza Hut problems)
~Urbreezy: "Missing Delivery" was why I was trying to call.
~Urbreezy's review of Pizza Hut customer service
GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Urbreezy: I understand that the rep just works for Pizza Hut but, I expected someone to get back to me within the timeline given to me & once again.... I get shifted, then screwed... I'm pissed and I really love Pizza Huts pizza. So this saddens me at the same time. All I want them to do is right the wrong. That's all....
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~Urbreezy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Urbreezy: I'd give them a two out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~Urbreezy: For that I would say five out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~Urbreezy: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Urbreezy taken from his Pizza Hut customer service problem that occurred on November 14th, 2017.
Pizza Hut
1.72 of 5 stars | 97 reviews
~Urbreezy's Pizza Hut Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pizza Hut, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pizza Hut in any way.