Worst visit in a Pizza Hut ever at **** E Thoma...
A Pizza Hut customer review by GetHuman user ~mrefu from November 23rd, 2017
Background on ~mrefu's case
GetHuman: ~mrefu - can you tell our other Pizza Hut customers when your case took place?
~mrefu: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~mrefu a list of common Pizza Hut problems)
~mrefu: "Missing Delivery" was why I was trying to call.
~mrefu's review of Pizza Hut customer service
GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mrefu: Worst visit in a Pizza Hut ever at **** E Thomas Rd, Phoenix, AZ. Lady at the welcome desk phoned ** min., no eye contact or short communication "please wait" and afterwards had to fullfill some very important tasks!, ignored us visitors completely and let us waiting long time. Uninterested order receipt, no help for tourists, table not cleared and cleaned (later on demand), no service in the dining room, no water served, Chicken Supreme Pizza served after **-** in., warm (not hot), color pale, soft ground (not crispy) although well done ordered. No cutlery served - on demand only forks received, no knives available!. Red pepper but no cheese desired - cheese served because no pepper available, later still * small pepper bags found. Man from kitchen who brought pizza was friendly and helped where possible. The lady with the rings in the ears at the desk is overstrained.*Never ever a visit in this Pizza Hut.
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~mrefu: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mrefu: I'd give them a one out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~mrefu: For that I would say five out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~mrefu: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mrefu taken from his Pizza Hut customer service problem that occurred on November 17th, 2017.