Pizza Hut: .yes I ordered a pizza with your Newcastle stor...
A Pizza Hut customer review by GetHuman user ~pizzed off from November 25th, 2017
Background on ~pizzed off's case
GetHuman: ~pizzed off - can you tell our other Pizza Hut customers when your case took place?
~pizzed off: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~pizzed off a list of common Pizza Hut problems)
~pizzed off: "Trouble With the App" was why I was trying to call.
~pizzed off's review of Pizza Hut customer service
GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pizzed off: .yes I ordered a pizza with your Newcastle store they told me it would be a ** minute delivery it's now at an hour and a half I called the store twice ask to speak to a manager and they put me on hold * times and have not returned my call how would you handle this situation very dissatisfied with everything
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~pizzed off: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pizzed off: I'd give them a one out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~pizzed off: For that I would say two out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~pizzed off: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pizzed off taken from his Pizza Hut customer service problem that occurred on November 17th, 2017.