Popular Mechanics: So thankful this number worked. Had an issue wi...
A Popular Mechanics customer review by GetHuman user GetHuman-407104 from November 25th, 2017
Background on GetHuman-407104's case
GetHuman: GetHuman-407104 - can you tell our other Popular Mechanics customers when your case took place?
GetHuman-407104: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Popular Mechanics, and if so, how?
GetHuman: And which of these common Popular Mechanics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-407104 a list of common Popular Mechanics problems)
GetHuman-407104: "None of those really matches why I wanted to call Popular Mechanics that day." was why I was trying to call.
GetHuman-407104's review of Popular Mechanics customer service
GetHuman: So how would you sum up your experience for GetHuman's Popular Mechanics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-407104: So thankful this number worked. Had an issue with a gift subscription not going through and they were very helpful.
GetHuman: Let's quantify your experience contacting Popular Mechanics. On a scale of 1 to 5, how easy is it go get help on a Popular Mechanics problem?
GetHuman-407104: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-407104: I'd give them a five out of five on communication.
GetHuman: And what about Popular Mechanics's ability to quickly and effectively address your problem?
GetHuman-407104: For that I would say four out of five.
GetHuman: And finally- any advice for other Popular Mechanics customers?
GetHuman-407104: Call them early in the day or late. Don't forget any personal or account information you might need for Popular Mechanics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-407104 taken from his Popular Mechanics customer service problem that occurred on November 24th, 2017.