Portland Oregonian: After I guit my subscription I was told I owed...

A Portland Oregonian customer review by GetHuman user ~Disappointed customer from November 26th, 2017

Background on ~Disappointed customer's case

GetHuman: ~Disappointed customer - can you tell our other Portland Oregonian customers when your case took place?
~Disappointed customer: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Portland Oregonian, and if so, how?
~Disappointed customer: I used the 503-221-8327 number I found for on the GetHuman Portland Oregonian customer phone number page I was on: Portland Oregonian Customer Service Phone Number
GetHuman: And which of these common Portland Oregonian customer issues best describes the reason you wanted to talk to them?
(Shows ~Disappointed customer a list of common Portland Oregonian problems)
~Disappointed customer: "Complaint" was why I was trying to call.

~Disappointed customer's review of Portland Oregonian customer service

GetHuman: So how would you sum up your experience for GetHuman's Portland Oregonian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disappointed customer: After I guit my subscription I was told I owed money because they post bill, not pre-bill. OK I guess.
GetHuman: Let's quantify your experience contacting Portland Oregonian. On a scale of 1 to 5, how easy is it go get help on a Portland Oregonian problem?
~Disappointed customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disappointed customer: I'd give them a five out of five on communication.
GetHuman: And what about Portland Oregonian's ability to quickly and effectively address your problem?
~Disappointed customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Portland Oregonian customers?
~Disappointed customer: Call them early in the day or late. Don't forget any personal or account information you might need for Portland Oregonian to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disappointed customer taken from his Portland Oregonian customer service problem that occurred on November 21st, 2017.

Portland Oregonian

3.86 of 5 stars | 53 reviews

~Disappointed customer's Portland Oregonian Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Portland Oregonian, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Portland Oregonian in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!