Portland Oregonian: just started to subscribe, paper delivered *x n...
A Portland Oregonian customer review by GetHuman user ~runner357 from November 19th, 2017
Background on ~runner357's case
GetHuman: ~runner357 - can you tell our other Portland Oregonian customers when your case took place?
~runner357: Sure. It was late at night, on November 10th.
GetHuman: Did you reach out to Portland Oregonian, and if so, how?
GetHuman: And which of these common Portland Oregonian customer issues best describes the reason you wanted to talk to them?
(Shows ~runner357 a list of common Portland Oregonian problems)
~runner357: "Cancel subscription" was why I was trying to call.
~runner357's review of Portland Oregonian customer service
GetHuman: So how would you sum up your experience for GetHuman's Portland Oregonian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~runner357: just started to subscribe, paper delivered *x no Friday sat or sun delvery. Wnat to cancel subscripriction a single delvery cost me $**.** horrible service no wonder you are going out of business
GetHuman: Let's quantify your experience contacting Portland Oregonian. On a scale of 1 to 5, how easy is it go get help on a Portland Oregonian problem?
~runner357: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~runner357: I'd give them a two out of five on communication.
GetHuman: And what about Portland Oregonian's ability to quickly and effectively address your problem?
~runner357: For that I would say five out of five.
GetHuman: And finally- any advice for other Portland Oregonian customers?
~runner357: Call them early in the day or late. Don't forget any personal or account information you might need for Portland Oregonian to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~runner357 taken from his Portland Oregonian customer service problem that occurred on November 10th, 2017.