Portland Oregonian: WAIT ON HOLD FOREVER THEN IT HANGS UP. I HAVE...

A Portland Oregonian customer review by GetHuman user ~paperless from November 25th, 2017

Background on ~paperless's case

GetHuman: ~paperless - can you tell our other Portland Oregonian customers when your case took place?
~paperless: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Portland Oregonian, and if so, how?
~paperless: I used the 503-221-8327 number I found for on the GetHuman Portland Oregonian customer phone number page I was on: Portland Oregonian Customer Service Phone Number
GetHuman: And which of these common Portland Oregonian customer issues best describes the reason you wanted to talk to them?
(Shows ~paperless a list of common Portland Oregonian problems)
~paperless: "Complaint" was why I was trying to call.

~paperless's review of Portland Oregonian customer service

GetHuman: So how would you sum up your experience for GetHuman's Portland Oregonian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~paperless: WAIT ON HOLD FOREVER THEN IT HANGS UP. I HAVE RECEIVED * PAPERS IN * WEEKS. LIVE PEOPLE ARE HARDLY EVER THERE. i LIVE ON SW ***TH AVE. IN BEAVERTON. I NOMINATE THE CARRIER THERE FOR WORST CARRIER IN THE COUNTRY. MY INITIALS ARE jwl.
GetHuman: Let's quantify your experience contacting Portland Oregonian. On a scale of 1 to 5, how easy is it go get help on a Portland Oregonian problem?
~paperless: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~paperless: I'd give them a three out of five on communication.
GetHuman: And what about Portland Oregonian's ability to quickly and effectively address your problem?
~paperless: For that I would say four out of five.
GetHuman: And finally- any advice for other Portland Oregonian customers?
~paperless: Call them early in the day or late. Don't forget any personal or account information you might need for Portland Oregonian to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~paperless taken from his Portland Oregonian customer service problem that occurred on November 16th, 2017.

Portland Oregonian

3.86 of 5 stars | 53 reviews

~paperless's Portland Oregonian Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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