Presidents Choice: The agent was patient and helpful. But could no...
A Presidents Choice customer review by GetHuman user ~Malat Lo from November 25th, 2017
Background on ~Malat Lo's case
GetHuman: ~Malat Lo - can you tell our other Presidents Choice customers when your case took place?
~Malat Lo: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Presidents Choice, and if so, how?
GetHuman: And which of these common Presidents Choice customer issues best describes the reason you wanted to talk to them?
(Shows ~Malat Lo a list of common Presidents Choice problems)
~Malat Lo: "Where to buy" was why I was trying to call.
~Malat Lo's review of Presidents Choice customer service
GetHuman: So how would you sum up your experience for GetHuman's Presidents Choice customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Malat Lo: The agent was patient and helpful. But could not tell me if the PIN can be reset until the missioned payment is confirmed received, that would be * days later...
GetHuman: Let's quantify your experience contacting Presidents Choice. On a scale of 1 to 5, how easy is it go get help on a Presidents Choice problem?
~Malat Lo: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Malat Lo: I'd give them a five out of five on communication.
GetHuman: And what about Presidents Choice's ability to quickly and effectively address your problem?
~Malat Lo: For that I would say three out of five.
GetHuman: And finally- any advice for other Presidents Choice customers?
~Malat Lo: Call them early in the day or late. Don't forget any personal or account information you might need for Presidents Choice to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Malat Lo taken from his Presidents Choice customer service problem that occurred on November 17th, 2017.