Presidents Choice: The person that answered was excellent, but af...
A Presidents Choice customer review by GetHuman user GetHuman-137458 from November 15th, 2017
Background on GetHuman-137458's case
GetHuman: GetHuman-137458 - can you tell our other Presidents Choice customers when your case took place?
GetHuman-137458: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Presidents Choice, and if so, how?
GetHuman: And which of these common Presidents Choice customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-137458 a list of common Presidents Choice problems)
GetHuman-137458: "Safety concern" was why I was trying to call.
GetHuman-137458's review of Presidents Choice customer service
GetHuman: So how would you sum up your experience for GetHuman's Presidents Choice customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-137458: The person that answered was excellent, but after waiting so long it turned out that I had to deal with another department. She offered to switch me and I let her, but I was sent to the usual recorded voice that asks for my acct, number which I no longer have. EXTREMELY FRUSTRATING!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Presidents Choice. On a scale of 1 to 5, how easy is it go get help on a Presidents Choice problem?
GetHuman-137458: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-137458: I'd give them a five out of five on communication.
GetHuman: And what about Presidents Choice's ability to quickly and effectively address your problem?
GetHuman-137458: For that I would say five out of five.
GetHuman: And finally- any advice for other Presidents Choice customers?
GetHuman-137458: Call them early in the day or late. Don't forget any personal or account information you might need for Presidents Choice to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-137458 taken from his Presidents Choice customer service problem that occurred on November 11th, 2017.