Prevention Magazine: Kai was courteous and precise in handling the d...
A Prevention Magazine customer review by GetHuman user GetHuman-363150 from November 20th, 2017
Background on GetHuman-363150's case
GetHuman: GetHuman-363150 - can you tell our other Prevention Magazine customers when your case took place?
GetHuman-363150: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Prevention Magazine, and if so, how?
GetHuman: And which of these common Prevention Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-363150 a list of common Prevention Magazine problems)
GetHuman-363150: "Refund a Charge" was why I was trying to call.
GetHuman-363150's review of Prevention Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Prevention Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-363150: Kai was courteous and precise in handling the double issue matter swiftly and satisfactorily. She was able to extend the subscription time due to this duplicate problem. Thnx.
GetHuman: Let's quantify your experience contacting Prevention Magazine. On a scale of 1 to 5, how easy is it go get help on a Prevention Magazine problem?
GetHuman-363150: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-363150: I'd give them a five out of five on communication.
GetHuman: And what about Prevention Magazine's ability to quickly and effectively address your problem?
GetHuman-363150: For that I would say five out of five.
GetHuman: And finally- any advice for other Prevention Magazine customers?
GetHuman-363150: Call them early in the day or late. Don't forget any personal or account information you might need for Prevention Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-363150 taken from his Prevention Magazine customer service problem that occurred on November 18th, 2017.