Priceline: I wanted to talk to a live person no one would...

A Priceline customer review by GetHuman user ~Priceline bad for business from November 27th, 2017

Background on ~Priceline bad for business 's case

GetHuman: ~Priceline bad for business - can you tell our other Priceline customers when your case took place?
~Priceline bad for business : Yup. It was evening, on November 26th.
GetHuman: Did you reach out to Priceline, and if so, how?
~Priceline bad for business : I used the 877-477-5807 number I found for on the GetHuman Priceline customer phone number page I was on: Priceline Customer Service Phone Number
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~Priceline bad for business a list of common Priceline problems)
~Priceline bad for business : "Insurance claim" was why I was trying to call.

~Priceline bad for business 's review of Priceline customer service

GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Priceline bad for business : I wanted to talk to a live person no one would answer trying to use my reward points they won't allow me to do so. **** Poor Service!!! Never a live person to answer questions *****€***
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~Priceline bad for business : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Priceline bad for business : I'd give them a four out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~Priceline bad for business : For that I would say one out of five.
GetHuman: And finally- any advice for other Priceline customers?
~Priceline bad for business : Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Priceline bad for business taken from his Priceline customer service problem that occurred on November 26th, 2017.

Priceline

2.19 of 5 stars | 382 reviews

~Priceline bad for business 's Priceline Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Priceline, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Priceline in any way.

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