Priceline: Jenny was so kind-I sprained my shoulder and sh...
A Priceline customer review by GetHuman user GetHuman-334872 from November 20th, 2017
Background on GetHuman-334872's case
GetHuman: GetHuman-334872 - can you tell our other Priceline customers when your case took place?
GetHuman-334872: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman-334872: I used the 877-477-5807 number I found for on the GetHuman Priceline customer phone number page I was on: Priceline Customer Service Phone Number
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-334872 a list of common Priceline problems
GetHuman-334872: "Cancel booking" was why I was trying to call.
GetHuman-334872's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-334872: Jenny was so kind-I sprained my shoulder and she was able to chang my reservation-She even called the motel for me-God service you don't find much anymore
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
GetHuman-334872: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-334872: I'd give them a one out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
GetHuman-334872: For that I would say five out of five.
GetHuman: And finally- any advice for other Priceline customers?
GetHuman-334872: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-334872 taken from his Priceline customer service problem that occurred on November 18th, 2017.
2.19 of 5 stars | 382 reviewsPriceline ReviewsPriceline's Phone NumberAll Priceline contact infoGeneral Priceline customer service info
GetHuman-334872's Priceline Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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