Progress Energy - Florida: Called hundreds of numbers, went through thousa...
A Progress Energy - Florida customer review by GetHuman user ~ChristoDM from November 20th, 2017
Background on ~ChristoDM's case
GetHuman: ~ChristoDM - can you tell our other Progress Energy - Florida customers when your case took place?
~ChristoDM: Yup. It was evening, on November 14th.
GetHuman: Did you reach out to Progress Energy - Florida, and if so, how?
GetHuman: And which of these common Progress Energy - Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~ChristoDM a list of common Progress Energy - Florida problems)
~ChristoDM: "Cancel service" was why I was trying to call.
~ChristoDM's review of Progress Energy - Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Progress Energy - Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ChristoDM: Called hundreds of numbers, went through thousands of voice messages, tried hundreds of online links, never reached a human being, never got any help at all.
GetHuman: Let's quantify your experience contacting Progress Energy - Florida. On a scale of 1 to 5, how easy is it go get help on a Progress Energy - Florida problem?
~ChristoDM: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ChristoDM: I'd give them a two out of five on communication.
GetHuman: And what about Progress Energy - Florida's ability to quickly and effectively address your problem?
~ChristoDM: For that I would say one out of five.
GetHuman: And finally- any advice for other Progress Energy - Florida customers?
~ChristoDM: Call them early in the day or late. Don't forget any personal or account information you might need for Progress Energy - Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ChristoDM taken from his Progress Energy - Florida customer service problem that occurred on November 14th, 2017.