Progress Energy - Florida: They don't care about anything but money. They...

A Progress Energy - Florida customer review by GetHuman user ~D Coffee from November 14th, 2017

Background on ~D Coffee's case

GetHuman: ~D Coffee - can you tell our other Progress Energy - Florida customers when your case took place?
~D Coffee: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to Progress Energy - Florida, and if so, how?
~D Coffee: I used the 800-700-8744 number I found for on the GetHuman Progress Energy - Florida customer phone number page I was on: Progress Energy - Florida Customer Service Phone Number
GetHuman: And which of these common Progress Energy - Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~D Coffee a list of common Progress Energy - Florida problems)
~D Coffee: "Change appointment" was why I was trying to call.

~D Coffee's review of Progress Energy - Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Progress Energy - Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~D Coffee: They don't care about anything but money. They know they have you over a barrel because your only other option is to put *** car batteries in your house. They are AWFUL!! I miss Florida Power!
GetHuman: Let's quantify your experience contacting Progress Energy - Florida. On a scale of 1 to 5, how easy is it go get help on a Progress Energy - Florida problem?
~D Coffee: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~D Coffee: I'd give them a one out of five on communication.
GetHuman: And what about Progress Energy - Florida's ability to quickly and effectively address your problem?
~D Coffee: For that I would say two out of five.
GetHuman: And finally- any advice for other Progress Energy - Florida customers?
~D Coffee: Call them early in the day or late. Don't forget any personal or account information you might need for Progress Energy - Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~D Coffee taken from his Progress Energy - Florida customer service problem that occurred on November 9th, 2017.

Progress Energy - Florida

1.00 of 5 stars | 14 reviews

~D Coffee's Progress Energy - Florida Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Progress Energy - Florida, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Progress Energy - Florida in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!