Progress Energy - Florida: Called three different times in an effort to be...

A Progress Energy - Florida customer review by GetHuman user ~dredpink from November 6th, 2017

Background on ~dredpink's case

GetHuman: ~dredpink - can you tell our other Progress Energy - Florida customers when your case took place?
~dredpink: Yes. It was morning, on November 3rd.
GetHuman: Did you reach out to Progress Energy - Florida, and if so, how?
~dredpink: I used the 800-700-8744 number I found for on the GetHuman Progress Energy - Florida customer phone number page I was on: Progress Energy - Florida Customer Service Phone Number
GetHuman: And which of these common Progress Energy - Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~dredpink a list of common Progress Energy - Florida problems)
~dredpink: "Book appointment" was why I was trying to call.

~dredpink's review of Progress Energy - Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Progress Energy - Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dredpink: Called three different times in an effort to be properly taken care of. This company takes no blame at all when they drop the ball, and their cust. serv. rep. hung up on me. I wish we had a choice in our energy provider. I feel sorry for their customers.
GetHuman: Let's quantify your experience contacting Progress Energy - Florida. On a scale of 1 to 5, how easy is it go get help on a Progress Energy - Florida problem?
~dredpink: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dredpink: I'd give them a one out of five on communication.
GetHuman: And what about Progress Energy - Florida's ability to quickly and effectively address your problem?
~dredpink: For that I would say one out of five.
GetHuman: And finally- any advice for other Progress Energy - Florida customers?
~dredpink: Call them early in the day or late. Don't forget any personal or account information you might need for Progress Energy - Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dredpink taken from his Progress Energy - Florida customer service problem that occurred on November 3rd, 2017.

Progress Energy - Florida

1.00 of 5 stars | 14 reviews

~dredpink's Progress Energy - Florida Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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