Progress Energy - Florida: spoke with bret and he took care of my * *probl...
A Progress Energy - Florida customer review by GetHuman user GetHuman-179948 from November 6th, 2017
Background on GetHuman-179948's case
GetHuman: GetHuman-179948 - can you tell our other Progress Energy - Florida customers when your case took place?
GetHuman-179948: Yup. It was evening, on October 27th.
GetHuman: Did you reach out to Progress Energy - Florida, and if so, how?
GetHuman: And which of these common Progress Energy - Florida customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-179948 a list of common Progress Energy - Florida problems)
GetHuman-179948: "Lower my bill" was why I was trying to call.
GetHuman-179948's review of Progress Energy - Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Progress Energy - Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-179948: spoke with bret and he took care of my * *problems post haste.had a call back in * minutes to verify work request.
GetHuman: Let's quantify your experience contacting Progress Energy - Florida. On a scale of 1 to 5, how easy is it go get help on a Progress Energy - Florida problem?
GetHuman-179948: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-179948: I'd give them a one out of five on communication.
GetHuman: And what about Progress Energy - Florida's ability to quickly and effectively address your problem?
GetHuman-179948: For that I would say one out of five.
GetHuman: And finally- any advice for other Progress Energy - Florida customers?
GetHuman-179948: Call them early in the day or late. Don't forget any personal or account information you might need for Progress Energy - Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-179948 taken from his Progress Energy - Florida customer service problem that occurred on October 27th, 2017.