Progress Energy - Florida: Today I called to activate service for a rental...
A Progress Energy - Florida customer review by GetHuman user ~TakeMymoney from November 6th, 2017
Background on ~TakeMymoney's case
GetHuman: ~TakeMymoney - can you tell our other Progress Energy - Florida customers when your case took place?
~TakeMymoney: Yes. It was evening, on November 1st.
GetHuman: Did you reach out to Progress Energy - Florida, and if so, how?
GetHuman: And which of these common Progress Energy - Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~TakeMymoney a list of common Progress Energy - Florida problems)
~TakeMymoney: "Meter reading" was why I was trying to call.
~TakeMymoney's review of Progress Energy - Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Progress Energy - Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TakeMymoney: Today I called to activate service for a rental property.I was advised there was an unpaid balance from the prior tenant. They would not forgive a penny. I had to pay the prior tenants outstanding balance to get any service restored.. BULLS*&T
GetHuman: Let's quantify your experience contacting Progress Energy - Florida. On a scale of 1 to 5, how easy is it go get help on a Progress Energy - Florida problem?
~TakeMymoney: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TakeMymoney: I'd give them a one out of five on communication.
GetHuman: And what about Progress Energy - Florida's ability to quickly and effectively address your problem?
~TakeMymoney: For that I would say four out of five.
GetHuman: And finally- any advice for other Progress Energy - Florida customers?
~TakeMymoney: Call them early in the day or late. Don't forget any personal or account information you might need for Progress Energy - Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TakeMymoney taken from his Progress Energy - Florida customer service problem that occurred on November 1st, 2017.