PropertyRoom: I just sent a review blasting Property Room*for...

A PropertyRoom customer review by GetHuman user ~Yankee Dog from November 12th, 2017

Background on ~Yankee Dog's case

GetHuman: ~Yankee Dog - can you tell our other PropertyRoom customers when your case took place?
~Yankee Dog: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to PropertyRoom, and if so, how?
~Yankee Dog: I used the 800-799-2440 number I found for on the GetHuman PropertyRoom customer phone number page I was on: PropertyRoom Customer Service Phone Number
GetHuman: And which of these common PropertyRoom customer issues best describes the reason you wanted to talk to them?
Shows ~Yankee Dog a list of common PropertyRoom problems
~Yankee Dog: "Warranty claim" was why I was trying to call.

~Yankee Dog's review of PropertyRoom customer service

GetHuman: So how would you sum up your experience for GetHuman's PropertyRoom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Yankee Dog: I just sent a review blasting Property Room*for lack of communication, but I called back*on a different extension and reached Ms Sue*Kilgore who was very helpful and solved my problem. Hint - when reaching the menu of the above nbr, choose **. Goof luck.
GetHuman: Let's quantify your experience contacting PropertyRoom. On a scale of 1 to 5, how easy is it go get help on a PropertyRoom problem?
~Yankee Dog: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Yankee Dog: I'd give them a one out of five on communication.
GetHuman: And what about PropertyRoom's ability to quickly and effectively address your problem?
~Yankee Dog: For that I would say one out of five.
GetHuman: And finally- any advice for other PropertyRoom customers?
~Yankee Dog: Call them early in the day or late. Don't forget any personal or account information you might need for PropertyRoom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Yankee Dog taken from his PropertyRoom customer service problem that occurred on November 8th, 2017.

PropertyRoom

1.00 of 5 stars | 12 reviews
PropertyRoom ReviewsPropertyRoom's Phone NumberAll PropertyRoom contact infoGeneral PropertyRoom customer service info
~Yankee Dog's PropertyRoom Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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