PropertyRoom: self serving business. They absolutely know tha...

A PropertyRoom customer review by GetHuman user ~waistedmoney from November 18th, 2017

Background on ~waistedmoney's case

GetHuman: ~waistedmoney - can you tell our other PropertyRoom customers when your case took place?
~waistedmoney: Yes I can. It was late at night, on November 16th.
GetHuman: Did you reach out to PropertyRoom, and if so, how?
~waistedmoney: I used the 800-799-2440 number I found for on the GetHuman PropertyRoom customer phone number page I was on: PropertyRoom Customer Service Phone Number
GetHuman: And which of these common PropertyRoom customer issues best describes the reason you wanted to talk to them?
(Shows ~waistedmoney a list of common PropertyRoom problems)
~waistedmoney: "Track order" was why I was trying to call.

~waistedmoney's review of PropertyRoom customer service

GetHuman: So how would you sum up your experience for GetHuman's PropertyRoom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~waistedmoney: self serving business. They absolutely know that many items they sell are broken. Yet they claim item was unchecked, and Oh yea... sold as is..! BS that's what that is. As long as they get the sale, they get paid their fee's AND the percentage of the total auction price. A cop business...figures !!!
GetHuman: Let's quantify your experience contacting PropertyRoom. On a scale of 1 to 5, how easy is it go get help on a PropertyRoom problem?
~waistedmoney: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~waistedmoney: I'd give them a one out of five on communication.
GetHuman: And what about PropertyRoom's ability to quickly and effectively address your problem?
~waistedmoney: For that I would say one out of five.
GetHuman: And finally- any advice for other PropertyRoom customers?
~waistedmoney: Call them early in the day or late. Don't forget any personal or account information you might need for PropertyRoom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~waistedmoney taken from his PropertyRoom customer service problem that occurred on November 16th, 2017.

PropertyRoom

1.00 of 5 stars | 12 reviews

~waistedmoney's PropertyRoom Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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