PropertyRoom: Menu gave customer support hours of operation...
A PropertyRoom customer review by GetHuman user ~Customer from November 24th, 2017
Background on ~Customer's case
GetHuman: ~Customer - can you tell our other PropertyRoom customers when your case took place?
~Customer: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to PropertyRoom, and if so, how?
GetHuman: And which of these common PropertyRoom customer issues best describes the reason you wanted to talk to them?
Shows ~Customer a list of common PropertyRoom problems
~Customer: "Track order" was why I was trying to call.
~Customer's review of PropertyRoom customer service
GetHuman: So how would you sum up your experience for GetHuman's PropertyRoom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Customer: Menu gave customer support hours of operation. Then went directly to a voicemail. I called during business hours
GetHuman: Let's quantify your experience contacting PropertyRoom. On a scale of 1 to 5, how easy is it go get help on a PropertyRoom problem?
~Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Customer: I'd give them a three out of five on communication.
GetHuman: And what about PropertyRoom's ability to quickly and effectively address your problem?
~Customer: For that I would say two out of five.
GetHuman: And finally- any advice for other PropertyRoom customers?
~Customer: Call them early in the day or late. Don't forget any personal or account information you might need for PropertyRoom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Customer taken from his PropertyRoom customer service problem that occurred on November 19th, 2017.
1.00 of 5 stars | 12 reviewsPropertyRoom ReviewsPropertyRoom's Phone NumberAll PropertyRoom contact infoGeneral PropertyRoom customer service info
~Customer's PropertyRoom Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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