Puget Sound Energy: I come from Illinois i never missed a payment...
A Puget Sound Energy customer review by GetHuman user ~capital repair earth from November 5th, 2017
Background on ~capital repair earth's case
GetHuman: ~capital repair earth - can you tell our other Puget Sound Energy customers when your case took place?
~capital repair earth: Yup. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Puget Sound Energy, and if so, how?
GetHuman: And which of these common Puget Sound Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~capital repair earth a list of common Puget Sound Energy problems)
~capital repair earth: "Setup service" was why I was trying to call.
~capital repair earth's review of Puget Sound Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Puget Sound Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~capital repair earth: I come from Illinois i never missed a payment for water or electricity and now Puget sound is making me pay $*** dollars over my regular utility bill how can they get away with this ? All because ** years ago i had some bad credit bad credit from bad bankers that do dirty deals and never have to pay a cent!
GetHuman: Let's quantify your experience contacting Puget Sound Energy. On a scale of 1 to 5, how easy is it go get help on a Puget Sound Energy problem?
~capital repair earth: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~capital repair earth: I'd give them a three out of five on communication.
GetHuman: And what about Puget Sound Energy's ability to quickly and effectively address your problem?
~capital repair earth: For that I would say five out of five.
GetHuman: And finally- any advice for other Puget Sound Energy customers?
~capital repair earth: Call them early in the day or late. Don't forget any personal or account information you might need for Puget Sound Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~capital repair earth taken from his Puget Sound Energy customer service problem that occurred on October 29th, 2017.