QVC.com: I am giving up after ** minutes. This is ridicu...

A QVC.com customer review by GetHuman user GetHuman-142540 from November 14th, 2017

Background on GetHuman-142540's case

GetHuman: GetHuman-142540 - can you tell our other QVC.com customers when your case took place?
GetHuman-142540: Yes I can. It was evening, on November 6th.
GetHuman: Did you reach out to QVC.com, and if so, how?
GetHuman-142540: I used the 800-367-9444 number I found for on the GetHuman QVC.com customer phone number page I was on: QVC.com Customer Service Phone Number
GetHuman: And which of these common QVC.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-142540 a list of common QVC.com problems)
GetHuman-142540: "Warranty claim" was why I was trying to call.

GetHuman-142540's review of QVC.com customer service

GetHuman: So how would you sum up your experience for GetHuman's QVC.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-142540: I am giving up after ** minutes. This is ridiculous. I have to go to work. I am really thinking QVC is another KMART
GetHuman: Let's quantify your experience contacting QVC.com. On a scale of 1 to 5, how easy is it go get help on a QVC.com problem?
GetHuman-142540: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-142540: I'd give them a one out of five on communication.
GetHuman: And what about QVC.com's ability to quickly and effectively address your problem?
GetHuman-142540: For that I would say four out of five.
GetHuman: And finally- any advice for other QVC.com customers?
GetHuman-142540: Call them early in the day or late. Don't forget any personal or account information you might need for QVC.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-142540 taken from his QVC.com customer service problem that occurred on November 6th, 2017.

QVC.com

3.00 of 5 stars | 11 reviews

GetHuman-142540's QVC.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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