Quirky.com: Great! all went perfect except a bit of communi...

A Quirky.com customer review by GetHuman user ~Mario Bello from November 23rd, 2017

Background on ~Mario Bello's case

GetHuman: ~Mario Bello - can you tell our other Quirky.com customers when your case took place?
~Mario Bello: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to Quirky.com, and if so, how?
~Mario Bello: I used the 866-578-4759 number I found for on the GetHuman Quirky.com customer phone number page I was on: Quirky.com Customer Service Phone Number
GetHuman: And which of these common Quirky.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Mario Bello a list of common Quirky.com problems)
~Mario Bello: "Overcharge/Strange charge" was why I was trying to call.

~Mario Bello's review of Quirky.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Quirky.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mario Bello: Great! all went perfect except a bit of communication cutting off but that was probably my Wifi connection...
GetHuman: Let's quantify your experience contacting Quirky.com. On a scale of 1 to 5, how easy is it go get help on a Quirky.com problem?
~Mario Bello: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mario Bello: I'd give them a three out of five on communication.
GetHuman: And what about Quirky.com's ability to quickly and effectively address your problem?
~Mario Bello: For that I would say five out of five.
GetHuman: And finally- any advice for other Quirky.com customers?
~Mario Bello: Call them early in the day or late. Don't forget any personal or account information you might need for Quirky.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mario Bello taken from his Quirky.com customer service problem that occurred on November 14th, 2017.


5.00 of 5 stars | 12 reviews

~Mario Bello's Quirky.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Quirky.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Quirky.com in any way.

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