Quirky.com: Shelly was very helpful and very informative, s...
A Quirky.com customer review by GetHuman user ~Efren from November 24th, 2017
Background on ~Efren's case
GetHuman: ~Efren - can you tell our other Quirky.com customers when your case took place?
~Efren: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Quirky.com, and if so, how?
GetHuman: And which of these common Quirky.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Efren a list of common Quirky.com problems)
~Efren: "Complaint" was why I was trying to call.
~Efren's review of Quirky.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Quirky.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Efren: Shelly was very helpful and very informative, she answers all my questions. Very easy to deal with. Looking forward to this awesome adventure.
GetHuman: Let's quantify your experience contacting Quirky.com. On a scale of 1 to 5, how easy is it go get help on a Quirky.com problem?
~Efren: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Efren: I'd give them a four out of five on communication.
GetHuman: And what about Quirky.com's ability to quickly and effectively address your problem?
~Efren: For that I would say five out of five.
GetHuman: And finally- any advice for other Quirky.com customers?
~Efren: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Quirky.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Efren taken from his Quirky.com customer service problem that occurred on November 19th, 2017.