Quirky.com: i cant buy a product because it says that my bi...

A Quirky.com customer review by GetHuman user GetHuman-gilmarys from December 4th, 2017

Background on GetHuman-gilmarys's case

GetHuman: GetHuman-gilmarys - can you tell our other Quirky.com customers when your case took place?
GetHuman-gilmarys: Yup. It was morning, on November 28th.
GetHuman: Did you reach out to Quirky.com, and if so, how?
GetHuman-gilmarys: I used the 866-578-4759 number I found for on the GetHuman Quirky.com customer phone number page I was on: Quirky.com Customer Service Phone Number
GetHuman: And which of these common Quirky.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-gilmarys a list of common Quirky.com problems)
GetHuman-gilmarys: "Warranty claim" was why I was trying to call.

GetHuman-gilmarys's review of Quirky.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Quirky.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-gilmarys: i cant buy a product because it says that my billing address does not match the processor
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-gilmarys: I tried to buy a iphone * cross over case and when i am about to check out it says that my billing address does not match the processor. I already contacted my bank and they gave me the same exact address i input in quirky's database.
GetHuman: Let's quantify your experience contacting Quirky.com. On a scale of 1 to 5, how easy is it go get help on a Quirky.com problem?
GetHuman-gilmarys: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-gilmarys: I'd give them a five out of five on communication.
GetHuman: And what about Quirky.com's ability to quickly and effectively address your problem?
GetHuman-gilmarys: For that I would say five out of five.
GetHuman: And finally- any advice for other Quirky.com customers?
GetHuman-gilmarys: Call them early in the day or late. Don't forget any personal or account information you might need for Quirky.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-gilmarys taken from his Quirky.com customer service problem that occurred on November 28th, 2017.


5.00 of 5 stars | 12 reviews

GetHuman-gilmarys's Quirky.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Quirky.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Quirky.com in any way.

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