RBC Wealth Management: I am more than unhappy with RBC. They make sur...

A RBC Wealth Management customer review by GetHuman user ~LJN from November 16th, 2017

Background on ~LJN's case

GetHuman: ~LJN - can you tell our other RBC Wealth Management customers when your case took place?
~LJN: Yes I can. It was evening, on November 10th.
GetHuman: Did you reach out to RBC Wealth Management, and if so, how?
~LJN: I used the 800-933-9946 number I found for on the GetHuman RBC Wealth Management customer phone number page I was on: RBC Wealth Management Customer Service Phone Number
GetHuman: And which of these common RBC Wealth Management customer issues best describes the reason you wanted to talk to them?
(Shows ~LJN a list of common RBC Wealth Management problems)
~LJN: "Question" was why I was trying to call.

~LJN's review of RBC Wealth Management customer service

GetHuman: So how would you sum up your experience for GetHuman's RBC Wealth Management customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LJN: I am more than unhappy with RBC. They make sure they make more than you do by taking ridiculous fees for any and everything. They will only improve your account to take their fees. So sorry I invested with this group. I find them to be scam artists.
GetHuman: Let's quantify your experience contacting RBC Wealth Management. On a scale of 1 to 5, how easy is it go get help on a RBC Wealth Management problem?
~LJN: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LJN: I'd give them a three out of five on communication.
GetHuman: And what about RBC Wealth Management's ability to quickly and effectively address your problem?
~LJN: For that I would say four out of five.
GetHuman: And finally- any advice for other RBC Wealth Management customers?
~LJN: Call them early in the day or late. Don't forget any personal or account information you might need for RBC Wealth Management to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LJN taken from his RBC Wealth Management customer service problem that occurred on November 10th, 2017.

RBC Wealth Management

1.00 of 5 stars | 5 reviews

~LJN's RBC Wealth Management Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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