RCA / Thomson Electronics: Called the phone number and it tells me that it...

A RCA / Thomson Electronics customer review by GetHuman user GetHuman-297956 from October 29th, 2017

Background on GetHuman-297956's case

GetHuman: GetHuman-297956 - can you tell our other RCA / Thomson Electronics customers when your case took place?
GetHuman-297956: Sure. It was morning, on October 23rd.
GetHuman: Did you reach out to RCA / Thomson Electronics, and if so, how?
GetHuman-297956: I used the 877-252-6873 number I found for on the GetHuman RCA / Thomson Electronics customer phone number page I was on: RCA / Thomson Electronics Customer Service Phone Number
GetHuman: And which of these common RCA / Thomson Electronics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-297956 a list of common RCA / Thomson Electronics problems)
GetHuman-297956: "Complaint" was why I was trying to call.

GetHuman-297956's review of RCA / Thomson Electronics customer service

GetHuman: So how would you sum up your experience for GetHuman's RCA / Thomson Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-297956: Called the phone number and it tells me that it is disconnected so now I am stuck with two items that don't work and no one to help. That is just beautiful!!!!
GetHuman: Let's quantify your experience contacting RCA / Thomson Electronics. On a scale of 1 to 5, how easy is it go get help on a RCA / Thomson Electronics problem?
GetHuman-297956: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-297956: I'd give them a one out of five on communication.
GetHuman: And what about RCA / Thomson Electronics's ability to quickly and effectively address your problem?
GetHuman-297956: For that I would say two out of five.
GetHuman: And finally- any advice for other RCA / Thomson Electronics customers?
GetHuman-297956: Call them early in the day or late. Don't forget any personal or account information you might need for RCA / Thomson Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-297956 taken from his RCA / Thomson Electronics customer service problem that occurred on October 23rd, 2017.

RCA / Thomson Electronics

1.00 of 5 stars | 30 reviews

GetHuman-297956's RCA / Thomson Electronics Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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