RCA / Thomson Electronics: She was not able to help me as the other number...
A RCA / Thomson Electronics customer review by GetHuman user ~DebLT from October 30th, 2017
Background on ~DebLT's case
GetHuman: ~DebLT - can you tell our other RCA / Thomson Electronics customers when your case took place?
~DebLT: Yes. It was middle of the night, on October 28th.
GetHuman: Did you reach out to RCA / Thomson Electronics, and if so, how?
GetHuman: And which of these common RCA / Thomson Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~DebLT a list of common RCA / Thomson Electronics problems)
~DebLT: "Technical support" was why I was trying to call.
~DebLT's review of RCA / Thomson Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's RCA / Thomson Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DebLT: She was not able to help me as the other number is not open on Sunday, even though the rca website says "* days a week" - but she tried!
GetHuman: Let's quantify your experience contacting RCA / Thomson Electronics. On a scale of 1 to 5, how easy is it go get help on a RCA / Thomson Electronics problem?
~DebLT: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DebLT: I'd give them a three out of five on communication.
GetHuman: And what about RCA / Thomson Electronics's ability to quickly and effectively address your problem?
~DebLT: For that I would say two out of five.
GetHuman: And finally- any advice for other RCA / Thomson Electronics customers?
~DebLT: Call them early in the day or late. Don't forget any personal or account information you might need for RCA / Thomson Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DebLT taken from his RCA / Thomson Electronics customer service problem that occurred on October 28th, 2017.