RCA / Thomson Electronics: This is the worst company with worst customer s...

A RCA / Thomson Electronics customer review by GetHuman user ~Mofest from October 26th, 2017

Background on ~Mofest's case

GetHuman: ~Mofest - can you tell our other RCA / Thomson Electronics customers when your case took place?
~Mofest: Yeah. It was late at night, on October 17th.
GetHuman: Did you reach out to RCA / Thomson Electronics, and if so, how?
~Mofest: I used the 877-252-6873 number I found for on the GetHuman RCA / Thomson Electronics customer phone number page I was on: RCA / Thomson Electronics Customer Service Phone Number
GetHuman: And which of these common RCA / Thomson Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~Mofest a list of common RCA / Thomson Electronics problems)
~Mofest: "Returns" was why I was trying to call.

~Mofest's review of RCA / Thomson Electronics customer service

GetHuman: So how would you sum up your experience for GetHuman's RCA / Thomson Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mofest: This is the worst company with worst customer service Rep. It has been * moths and no help yet. Theyhave always tolde me ** times Manage will call you and you will and I have never recived any Phonecall
GetHuman: Let's quantify your experience contacting RCA / Thomson Electronics. On a scale of 1 to 5, how easy is it go get help on a RCA / Thomson Electronics problem?
~Mofest: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mofest: I'd give them a one out of five on communication.
GetHuman: And what about RCA / Thomson Electronics's ability to quickly and effectively address your problem?
~Mofest: For that I would say one out of five.
GetHuman: And finally- any advice for other RCA / Thomson Electronics customers?
~Mofest: Call them early in the day or late. Don't forget any personal or account information you might need for RCA / Thomson Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mofest taken from his RCA / Thomson Electronics customer service problem that occurred on October 17th, 2017.

RCA / Thomson Electronics

1.00 of 5 stars | 30 reviews

~Mofest's RCA / Thomson Electronics Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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