Red Roof Inn: Bed bugs bite my * year old granddaughter and t...
A Red Roof Inn customer review by GetHuman user ~keith from November 23rd, 2017
Background on ~keith's case
GetHuman: ~keith - can you tell our other Red Roof Inn customers when your case took place?
~keith: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Red Roof Inn, and if so, how?
GetHuman: And which of these common Red Roof Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~keith a list of common Red Roof Inn problems)
~keith: "Missing item" was why I was trying to call.
~keith's review of Red Roof Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Red Roof Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~keith: Bed bugs bite my * year old granddaughter and the manager and general manager did nothing. I have pictures, video of bed bug moving along with urine and other various fluids and filth under the fitted sheets
GetHuman: Let's quantify your experience contacting Red Roof Inn. On a scale of 1 to 5, how easy is it go get help on a Red Roof Inn problem?
~keith: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~keith: I'd give them a four out of five on communication.
GetHuman: And what about Red Roof Inn's ability to quickly and effectively address your problem?
~keith: For that I would say one out of five.
GetHuman: And finally- any advice for other Red Roof Inn customers?
~keith: Call them early in the day or late. Don't forget any personal or account information you might need for Red Roof Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~keith taken from his Red Roof Inn customer service problem that occurred on November 16th, 2017.
Red Roof Inn
2.00 of 5 stars | 4 reviews
~keith's Red Roof Inn Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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