Red Roof Inn: Praise an employee
A Red Roof Inn customer review by GetHuman user GetHuman-magill from December 1st, 2017
Background on GetHuman-magill's case
GetHuman: GetHuman-magill - can you tell our other Red Roof Inn customers when your case took place?
GetHuman-magill: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Red Roof Inn, and if so, how?
GetHuman: And which of these common Red Roof Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-magill a list of common Red Roof Inn problems)
GetHuman-magill: "Change booking" was why I was trying to call.
GetHuman-magill's review of Red Roof Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Red Roof Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-magill: Praise an employee
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-magill: I wish to contact corporate to praise an extremely helpful RRI employee. Corinna Anderson of Deerfield MA RRI is an exceptional employee. She always goes out of her way to help me with my reservations. I personally only call when she us working. She knows the business and is a top customer service person.
GetHuman: Let's quantify your experience contacting Red Roof Inn. On a scale of 1 to 5, how easy is it go get help on a Red Roof Inn problem?
GetHuman-magill: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-magill: I'd give them a one out of five on communication.
GetHuman: And what about Red Roof Inn's ability to quickly and effectively address your problem?
GetHuman-magill: For that I would say one out of five.
GetHuman: And finally- any advice for other Red Roof Inn customers?
GetHuman-magill: Call them early in the day or late. Don't forget any personal or account information you might need for Red Roof Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-magill taken from his Red Roof Inn customer service problem that occurred on November 22nd, 2017.