Reebok: * hours!!!!!!!!! * hours of waiting. Actually...
A Reebok customer review by GetHuman user ~Reebok is dumb from November 23rd, 2017
Background on ~Reebok is dumb's case
GetHuman: ~Reebok is dumb - can you tell our other Reebok customers when your case took place?
~Reebok is dumb: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Reebok, and if so, how?
GetHuman: And which of these common Reebok customer issues best describes the reason you wanted to talk to them?
(Shows ~Reebok is dumb a list of common Reebok problems)
~Reebok is dumb: "Track order" was why I was trying to call.
~Reebok is dumb's review of Reebok customer service
GetHuman: So how would you sum up your experience for GetHuman's Reebok customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Reebok is dumb: * hours!!!!!!!!! * hours of waiting. Actually, I'm STILL waiting as I write this. I wrote ** above b*c that the Max number I could write. This is RIDICULOUS. I HATE REEBOK NOW.
GetHuman: Let's quantify your experience contacting Reebok. On a scale of 1 to 5, how easy is it go get help on a Reebok problem?
~Reebok is dumb: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Reebok is dumb: I'd give them a five out of five on communication.
GetHuman: And what about Reebok's ability to quickly and effectively address your problem?
~Reebok is dumb: For that I would say four out of five.
GetHuman: And finally- any advice for other Reebok customers?
~Reebok is dumb: Call them early in the day or late. Don't forget any personal or account information you might need for Reebok to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Reebok is dumb taken from his Reebok customer service problem that occurred on November 16th, 2017.