Residential Credit Solutions (RCS): this company must be a scam they keepcharging m...
A Residential Credit Solutions (RCS) customer review by GetHuman user GetHuman-181362 from November 18th, 2017
Background on GetHuman-181362's case
GetHuman: GetHuman-181362 - can you tell our other Residential Credit Solutions (RCS) customers when your case took place?
GetHuman-181362: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to Residential Credit Solutions (RCS), and if so, how?
GetHuman: And which of these common Residential Credit Solutions (RCS) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-181362 a list of common Residential Credit Solutions (RCS) problems)
GetHuman-181362: "Lower my rate" was why I was trying to call.
GetHuman-181362's review of Residential Credit Solutions (RCS) customer service
GetHuman: So how would you sum up your experience for GetHuman's Residential Credit Solutions (RCS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-181362: this company must be a scam they keepcharging me more and more on my mortgage the cs rep started screaming at me when I told her it was wrong
GetHuman: Let's quantify your experience contacting Residential Credit Solutions (RCS). On a scale of 1 to 5, how easy is it go get help on a Residential Credit Solutions (RCS) problem?
GetHuman-181362: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-181362: I'd give them a two out of five on communication.
GetHuman: And what about Residential Credit Solutions (RCS)'s ability to quickly and effectively address your problem?
GetHuman-181362: For that I would say three out of five.
GetHuman: And finally- any advice for other Residential Credit Solutions (RCS) customers?
GetHuman-181362: Call them early in the day or late. Don't forget any personal or account information you might need for Residential Credit Solutions (RCS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-181362 taken from his Residential Credit Solutions (RCS) customer service problem that occurred on November 10th, 2017.