Rheem Heating & Cooling: Reps are not very helpful and talk really fast...
A Rheem Heating & Cooling customer review by GetHuman user GetHuman-410084 from November 27th, 2017
Background on GetHuman-410084's case
GetHuman: GetHuman-410084 - can you tell our other Rheem Heating & Cooling customers when your case took place?
GetHuman-410084: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Rheem Heating & Cooling, and if so, how?
GetHuman: And which of these common Rheem Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-410084 a list of common Rheem Heating & Cooling problems)
GetHuman-410084: "Where to buy" was why I was trying to call.
GetHuman-410084's review of Rheem Heating & Cooling customer service
GetHuman: So how would you sum up your experience for GetHuman's Rheem Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-410084: Reps are not very helpful and talk really fast. It's terrible they do not post phone number on their website. Had emailed them but never responded.
GetHuman: Let's quantify your experience contacting Rheem Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a Rheem Heating & Cooling problem?
GetHuman-410084: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-410084: I'd give them a two out of five on communication.
GetHuman: And what about Rheem Heating & Cooling's ability to quickly and effectively address your problem?
GetHuman-410084: For that I would say one out of five.
GetHuman: And finally- any advice for other Rheem Heating & Cooling customers?
GetHuman-410084: Call them early in the day or late. Don't forget any personal or account information you might need for Rheem Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-410084 taken from his Rheem Heating & Cooling customer service problem that occurred on November 21st, 2017.